Having Trouble Logging In?
Forgot Password
Use the password reset option available on the login page. A recovery link will be sent to your registered email within seconds.
Unrecognised Email
Make sure you're using the same email you registered with on 2100. If you're still having trouble, contact our support team at [email protected].
Account Suspended
Your account may have been suspended for security or identity verification reasons. Contact 2100 support for assistance in restoring your access as soon as possible.
Keep Your Account Secure
2100 uses SSL encryption to ensure all data transmitted during login is protected. That said, you also play an important role in keeping your own account safe. Here are some best practices we recommend:
Use a mix of uppercase and lowercase letters, numbers, and symbols. Avoid using your date of birth or name as your password.
The 2100 team will never ask for your password via email or messaging. Anyone who does is attempting to scam you.
Avoid logging in on public computers or unsecured public WiFi networks to reduce the risk of your information being compromised.
Change your 2100 account password every few months as an added precaution for long-term account security.
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