2100's Commitment to Healthy Gaming
The 2100 platform takes our responsibility towards every user's wellbeing seriously. We provide an enjoyable entertainment environment, but we also understand that gaming needs to happen within healthy boundaries. Our commitment goes beyond fair play — we want to make sure every user has the tools and information they need to stay in control.
Online gaming should be a form of entertainment — not a source of financial stress, not an escape from problems, and not a daily obligation. When it starts to feel like more than just fun, that's your cue to pause and reassess.
Recognise the Signs of Risky Behaviour
One of the most important steps in responsible gaming is recognising the early warning signs. Check in with yourself — are you experiencing any of the following?
- Borrowing money to play or to cover losses.
- Repeatedly spending more than planned.
- Neglecting bills or basic needs because money has been spent on gaming.
- Feeling anxious, irritable, or restless when not playing.
- Hiding gaming habits from family or friends.
- Continuing to play despite having intended to stop.
- Gaming to escape stress or negative emotions.
If you recognise yourself in any of the signs above, consider using the self-control tools available on the 2100 platform or reach out for professional help.
How to Set Effective Time & Budget Limits
Smart players set their limits before a session starts — not during or after. Here are some practical guidelines to keep you in control:
Set an RM amount you're comfortable losing before you start. Treat it as an entertainment expense, not an investment.
Decide how long you'll play — 30 minutes or 1 hour — and stick to that limit even when you're winning.
Plan at least one gaming-free day each week. It helps you maintain perspective and reduce dependency.
Set a maximum loss amount you can afford each month and stop once that limit is reached.
Available Self-Control Tools
The 2100 platform provides several tools you can use to manage your usage more responsibly. These are available through your account settings and can be activated at any time.
Deposit Limit
You can set a daily, weekly, or monthly deposit limit in MYR via your account settings. Once a limit is in place, the system will block any deposit that exceeds the amount you've chosen. If you wish to increase your limit, a cooling-off period is required to ensure the decision is made carefully.
Cooling-Off Period
If you feel the need to step away from the platform, you can activate a cooling-off period lasting several days or weeks. During this time, your account will be temporarily suspended and you will not be able to access games or make deposits. This gives you the space to reflect and recover.
Self-Exclusion
For more serious cases, the self-exclusion feature lets you restrict access to your account for a longer period — from several months to permanently. Contact the 2100 support team at [email protected] to get help activating this feature. Self-exclusion requests are handled promptly and with full care.
Protecting Minors
2100 has a strict policy prohibiting anyone under 18 from registering or using the platform. The identity verification (KYC) process we conduct is part of our effort to ensure this policy is upheld.
We encourage parents and guardians to use parental control software on devices shared with children and teenagers. If you suspect a minor has accessed the platform, please notify us immediately at [email protected].
Keep your account password secure and never share your login details with anyone, including younger family members.
Life Balance & Professional Support
Healthy online gaming should only be a small part of a balanced life. We encourage all 2100 users to stay socially active, keep up with offline hobbies, and not let gaming interfere with work, family, or wellbeing.
If you or someone you care about is struggling with gambling-related issues, seeking professional help is a brave and smart step. You don't have to face this alone. There are support organisations across Malaysia that can provide the guidance you need.
- Play for fun — not to chase losses.
- Money spent on gaming is an entertainment cost, not an investment.
- Winnings are never guaranteed — every session may end without a profit.
- Your mental and financial wellbeing are worth far more than any prize.